Federal Judge Affirms $112 Million Punitive Damages Insurance Verdict

On March 22, 2024 an Indiana Federal Judge affirmed an historic $112 million punitive damages jury verdict – the largest punitive damages award ever handed down in a property damage insurance case.   Indiana GRQ, LLC v. American Guarantee and Liability Insurance Company, Case No. 3:21-CV227 DLR (N.D. Indiana 2024).  Miller Friel tried the case on behalf of Indiana GRQ, a commercial policyholder who had plans to bring an historic Studebaker manufacturing plant in South Bend Indiana back to its former days of glory.  A vision that was abruptly cut short in 2016 when a 100-year flood took out the “crown jewel” of the facility – an underground electrical system capable of delivering enough electrical capacity to power a small city.        

The case started out like any other commercial property insurance case.  The insurers, led by Zurich, assembled a team to evaluate the loss and paid roughly $2.7 million to repair portions of the facility.  Easy portions of the claim were paid.  The insurers took an abrupt turn, however, when their attempts to settle the entirety of the claim for mere pennies on the dollar were rebuffed by Indiana GRQ.  From that point forward, the insurers orchestrated an assault on their insured to minimize their losses under the policy.  

The insurance claim had two main components: replacement of the damaged electrical system, and remediation of PCBs released from the transformers during the flood.  The trial focused on the insurer’s bad faith conduct.  With respect to electrical damages, the insurers hired experts to value the damaged electrical system but then withheld these numbers from their insured because they were inconsistent with their desire to minimize their losses.  Their conduct with respect to environmental damage, though, was much worse.  The insurers turned Indiana GRQ’s environmental remediation consultant against them, soliciting from him reasons not to pay.  This culminated in meetings with the Insurers’ attorneys in their offices to formalize reasons to deny coverage for the claim. 

After hearing the evidence, the jury awarded $87.5 million dollars in punitive damages to Indiana GRQ.  The Court affirmed the jury’s award punitive damages noting that the insurers’ conduct “was disturbing, and the jury reasonably viewed it just so in awarding punitive damages against each insurer.” The Court concluded that Indiana GRQ “presented more than enough evidence for a reasonable jury to find bad faith.” Unfortunately, the practice of minimizing coverage for corporate policyholders is something that insurance carriers do every single day.  We are pleased to have had this opportunity to expose this practice and hope that this punitive damages award will cause insurers to think twice before engaging in bad faith conduct.

Policyholder Earns Massive Coverage Win for BIPA Claims

An Illinois federal court issued a milestone decision on Oct. 19 holding that an employment practices liability (EPL) policy covered two underlying Biometric Information Privacy Act (BIPA) claims. The decision confirms that EPL policies require insurers to provide a defense against BIPA claims and stands as the second major win for policyholders facing biometric-data claims this year.

In Twin City Fire Ins. Co. v. Vonachen Servs. Inc., the policyholder faced two underlying lawsuits alleging BIPA violations. The employees alleged the policyholder violated BIPA by using a time-tracking system that required them to clock into and out of their shifts using their fingerprints.

BIPA requires companies to obtain individuals’ informed consent before recording or disclosing their biometric data, including fingerprints, retina and iris scans, voiceprints, and scans of hand or face geometry. The employees alleged that an employee handbook required them to use the timekeeping system and the policyholder collected and disclosed their fingerprints without their knowledge or permission.

After the policyholder provided notice, its insurer denied coverage and filed a lawsuit seeking declarations that its EPL policy did not require the insurer to defend the policyholder against the BIPA claims.

The EPL Policy Coverage

The EPL policy required the insurer to pay for losses resulting from any claim for an employment practices wrongful act, defined to include the breach of any employment contract, including any obligation arising from an employee handbook.

The definition also covered any employment-related invasion of privacy, including the failure to notify any employee of any actual or potential access to, or use of any employee’s private information, if such notice was required by state or federal regulation or statute.

The policy also contained an exclusion stating that the insurer would not have to pay for any losses based upon the breach of any employment contract, but the exclusion had an exception stating that it would not apply to liability that would have been incurred in the absence of such a contract, or defense costs incurred to defend against such liability.

Finally, the policy also imposed a duty to defend, meaning the insurer had an obligation to defend the policyholder against any potentially covered lawsuits.

The Court’s Ruling

The court held that the insurer had a duty to defend because the employees alleged that the policyholder had engaged in employment practices wrongful acts, or breaches of their employment contracts.

The court noted that the employee handbook required the employees to clock into and out of their shifts using the fingerprint-scanning system. Because the EPL policy potentially covered the employees’ underlying BIPA claims, the insurer had a duty to defend the policyholder.

The court also rejected the insurer’s argument that the breach-of-contract exclusion barred coverage for the employees’ BIPA claims, holding instead that the exception to the exclusion applied because the policyholder could have been liable for the alleged BIPA violations even absent the employment contract and the exception also allowed for defense costs associated with a breach of contract.

Vonachen thus confirms that EPL policies require insurers to defend policyholders against BIPA claims brought by employees. The decision also marks the second major coverage win in 2021 for policyholders facing BIPA claims.

Two Decisions Confirm Duty to Defend Policyholders

Earlier this year, the Illinois Supreme Court similarly held in the Krishna Schaumburg decision that a commercial general liability (CGL) policy required the insurer to provide a defense against an underlying BIPA claim brought by a customer who alleged that a tanning salon improperly collected and disclosed her fingerprint data.

Both decisions have ripple effects throughout the insurance world because many other companies have EPL and CGL policies with similar or identical language. These rulings also matter because state and municipal governments continue to pass new laws (similar to BIPA) that protect individuals from the unauthorized collection and disclosure of their biometric data.

Taken together, these key decisions confirm that CGL and EPL policies require insurers to defend their policyholders against BIPA and other biometric-data claims, despite the insurers’ arguments to the contrary.

When policyholders request a defense, insurers often claim that they did not “intend” for their policies to cover BIPA or other biometric-data claims or some other type of policy should apply (namely, not theirs).But the insurers’ “intent” doesn’t matter—the only things that matter are the words on the page.

Policyholders should also beware of insurers slipping exclusions into their policies that can remove or limit coverage. In Vonachen, the insurer added a breach-of-contract exclusion—even though the policy specifically covered claims alleging breaches of contract.

The exclusion didn’t say that it deleted the policy’s specific coverage for breaches of contract, but the court read the coverage provision and exclusion together as requiring the insurer to cover defense costs for a breach-of-contract claim, but not a resulting judgment or settlement. In this way, the insurer managed to include language that limited its coverage obligations, despite clearly agreeing to cover breach-of-contract actions.

Policyholders should watch out for exclusions that contradict the specific coverages provided by the coverage agreements, as insurers may try to use them later to avoid paying for otherwise covered claims.

This article was published on November 17, 2021 in Bloomberg News. https://news.bloomberglaw.com/privacy-and-data-security/policyholder-earns-massive-coverage-win-for-bipa-claims

Reproduced with permission. Published Nov. 17, 2021. Copyright 2021 The Bureau of National Affairs, Inc. 800-372-1033. For further use, please visit http://www.bna.com/copyright-permission-request/ 

Insurance Coverage for Astroworld: Travis Scott’s Intent Should Not be a Factor for Insurance Coverage

Insurance Coverage — Travis Scott Performs

In the wake of the recent tragic events at the music festival, Astroworld, in which at least 10 people lost their lives and hundreds more were injured, the festival’s insurers should honor their coverage obligations and defend and resolve the lawsuits that have already begun to accrue.[1] But, insurance coverage for the Astroworld tragedy will be an issue.

No small amount of blame for the Astroworld tragedy has been laid at the hands of the festival’s showrunner, Travis Scott. Characterizations of Scott’s past statements and the often-chaotic nature of his shows have become the focus of heavy criticism, with several of the pending lawsuits against Scott and Live Nation Worldwide Inc. — the company that organized the festival —claiming he created “dangerous conditions for concertgoers.”[2]

As tempting as it may be for some insurance companies to assume that the allegations against Scott foreclose coverage, their assertions are premature at best. Coverage will depend on Scott’s actual intent when he took the stage that night. This is a fact-intensive inquiry that, at present, strongly suggests the Astroworld tragedy should be covered.

Travis Scott, “Raging” and Astroworld

Travis Scott is an artist who initially burst onto the scene because of his live performances, engendering a rowdy “kind of community-based catharsis” according to a recent New York Times article about the tragedy.[3] He is known for purportedly encouraging his audiences to “rage,” a term he has articulated to mean “having fun and expressing good feelings,” but that has the look and effect of making his concerts feel like a professional wrestling match.[4]

Scott is alleged to have encouraged his audiences to take the “rage” experience too far. In 2017, a fan jumped from a second-floor balcony at one of his shows, resulting in partial paralysis.[5] And on two occasions, Scott was arrested for purportedly urging fans to overwhelm security and join him onstage.[6]

Perhaps in anticipation of Scott’s style, as well as experience with past Astro world festivals, Houston Police Chief Troy Finner reportedly “visited Scott in his trailer before the show and ‘conveyed concerns about the energy in the crowd.'”[7] Nonetheless, at Astroworld Scott supposedly “hyp[ed] the crowd to ‘rage'” and exclaimed, “[y]a’ll know what we came to do.”[8]

Insurance Coverage Law Requires Us to Ask: What Did Travis Scott Intend?

Scott’s history of allegedly encouraging his audiences to “rage” coupled with the warnings he received prior to his performance at Astroworld begs the most important question for insurance coverage — what did he intend?

Intent and liability in the festival or concert context commonly involves the adequacy of safety preparations and the foreseeability of injury. For example, in the 2011 case Berry v. SMG Facility Management Corp., the parents of a 16-year-old boy sued an event organizer and the band Attack Attack in New York Supreme Court, alleging the boy suffered injuries at the Vans Warped Tour because the band allegedly incited the crowd to mosh, i.e., dance violently.[9]

In Maxum Indemnity Co. v. Towne Pub Inc., the U.S. District Court for the Central District of Illinois held in 2018 that the insurance policy at issue excluded coverage based on an assault and battery exclusion for claims against rapper Dej Loaf for “encourage[ing] violence among the patrons attending and/or watching their concerts.”[10] Notably, this type of exclusion is not common in many policies covering music festivals.

And a similar coverage dispute is currently pending in Acceptance Casualty Insurance Co. v. MRVK Hospitality Group LLC, in which the U.S. District Court for the Central District of California is considering a suit by an insurer against its insured over whether an exclusion bars coverage for a rap concert where the insured allegedly “failed to have adequate security or searching for people entering onto the premises.”[11]

As with other types of liability, event liability insurance policies resolve the question of the insured’s intent by insuring only against loss stemming from a fortuitous event, i.e., an accident. Often denominated an “occurrence” in the parlance of such policies, coverage requires that loss be due to “something unforeseen, unexpected, and unpremeditated”[12] such as loss due to bodily injury suffered by a third party at the insured event. In addition to insuring only accidents, event liability policies usually also explicitly exclude coverage for intentional wrongdoing.

Even though intent is often the central question, insureds need not be passive wallflowers in order to preserve coverage. In the 2007 decision, Lamar Homes Inc. v. Mid-Continent Casualty Co., the Texas Supreme Court explained that “a deliberate act, performed negligently, is an accident if the effect is not the intended or expected result; that is, the result would have been different had the deliberate act been performed correctly.”[13]

In the context of “bodily injury,” the U.S. District Court for the Southern District of Texas recently opined in Centauri Specialty Insurance Co. v. Phillips that even when an insured actively plans a series of events or actions, as long as the injuries that result were not “expected or intended from the standpoint of the insured,” such injuries may nonetheless qualify as an accident.[14]

Furthermore, in King v. Dallas Fire Insurance Co., the Texas Supreme Court explained that “separation of insureds” clauses prevent imputation of the actions of one insured upon another when determining whether there has been an “occurrence.”[15] This means that if there are multiple insured parties involved in a loss, the alleged bad acts of one cannot be used against the other to determine whether there was an accident.

In other words, when evaluating whether bodily injuries are covered as an accident, coverage is not defeated merely because the insured may have acted, may have been negligent, or both. It is the insured’s intent that matters.

Applying this framework to Scott and the Astroworld tragedy will be a fact-intensive inquiry that is unlikely to result in any quick determinations supporting any blanket denials of coverage.

Currently, there is no evidence that Scott actively encouraged the Astroworld audience to rush the stage such that he should have expected or intended any of the injuries that resulted from the stampede, at least for insurance coverage purposes.

And although much has been made of Scott’s alleged past behavior, the fact that his music is loud, his lyrics at times suggestive, and his fan base erratic does not mean that Scott intended the injuries at Astroworld.

To the contrary, at one point Scott apparently paused the show and asked for security and “help real quick.”[16] And Scott has since said that he would have “stop[ped] the show” entirely and found anyone injured “the help they needed” had he realized what was happening.[17]

To jump to the conclusion that Scott intended to do bodily harm to his fans is simply not supported by the evidence. Liability arising from the Astroworld tragedy should be covered, and any insurer protests to the contrary appear not to be based on the law or the facts.

Scott’s economic interests also caution against jumping to conclusions that the atmosphere of his shows — raucous and engaging — is much more than a veneer of wildness. The mystique of his shows is reportedly a large part of the reason his crowds are so large, but those crowds would likely disappear if they knew they risked serious injury in attending. To that point, Scott and Live Nation apparently hired hundreds of private security guards for Astroworld in addition to those provided by the city of Houston, whose mayor has stated that there was “more security over there than we had at the World Series games.”[18]


The present debate over what role, if any, Travis Scott’s alleged support of “rage” audience culture played in the Astroworld tragedy should not obscure the fundamentals of event insurance policies, which were devised to provide coverage for precisely this type of catastrophic incident.

The festival’s insurers should take note that they are obligated to look beyond the optics of the moment. There will be plenty of time for blame in the months and years to come, but placing blame on policyholders who purchased coverage for this exact kind of calamity is not warranted.

This article was also published in Law360.

[1] Y. Peter Yang, Travis Scott Concert Disaster Mobilizes Texas Plaintiffs Attys, Law360 (November 8, 2021), available at https://www.law360.com/articles/1438924/travis-scott-concert-disastermobilizes-texas-plaintiffs-attys (last accessed November 10, 2021).
[2] Chris Willman, First Lawsuits Filed by Astroworld Festival Attendees Over Travis Scott Concert Disaster, Variety.com (November 7, 2021), available at
https://variety.com/2021/music/news/astroworld-lawsuits-filed-festival-injuries-1235106910/ (last accessed November 10, 2021).
[3] Joe Coscarelli, Before the Astroworld Tragedy, Travis Scott’s ‘Raging’ Made Him a Star, NYtimes.com (November 8, 2021), available at https://www.nytimes.com/2021/11/08/arts/music/travis-scott-astroworld-concerts.html (last accessed November 10, 2021).
[4] Id.
[5] Brian Hiatt, ‘They Weren’t Prepared’: Experts Point to Missed Warning Signs at Astroworld, RollingStone.com (November 6, 2021), available at https://www.rollingstone.com/music/musicnews/warnings-Astroworld-fest-tragedy-1254261/ (last accessed November 10, 2021).
[6] Daniel Kreps, Travis Scott Arrested After Fans Storm Lollapalooza Stage, RollingStone.com (August 3, 2015), available at https://www.rollingstone.com/music/music-news/travis-scottarrested-after-fans-storm-lollapalooza-stage-57069/ (last accessed November 10, 2021).
[7] Téa Kvetenadze, Astroworld Tragedy: Travis Scott Was Warned, First Civil Suits Are Filed And Police Investigation In ‘Early Stages,’ Forbes.com (November 8, 2021), available at
https://www.forbes.com/sites/teakvetenadze/2021/11/08/astroworld-tragedy-travis-scott-waswarned-first-civil-suits-are-filed-and-police-investigation-in-early-stages/?sh=25829b2e5ac3 (last accessed November 10, 2021).
[8] Juan A. Lozano, Crowd surge kills 8 at Travis Scott’s Astroworld Festival concert in Houston, Associated Press (November 6, 2021), available at https://www.kxan.com/news/officials-8-deadmany-injured-at-Astroworld-fest-in-texas/ (last accessed November 10, 2021).
[9] See Berry et. al. v. SMG Facility Management Corp., et al., Case No. 0001998/2011 (N.Y. Supreme Ct. 2011). [10] Maxum Indem. Co. v. Towne Pub Inc. , No. 17-CV-2211, 2018 WL 9878319 at *2-3 (C.D. Ill. July 9, 2018).
[11] See Acceptance Cas. Ins. Co. v. MRVK Hosp. Co., Case No. 21-at-00880 (C.D. Cal. 2021).
[12] 1A John Alan Appleman & Jean Appleman, Insurance Law and Practice § 360 at 449 (1981).
[13] Lamar Homes, Inc. v. Mid-Continent Cas. Co ., 242 S.W.3d 1, 8 (Tex. 2007).
[14] See, e.g., Centauri Specialty Ins. Co. v. Phillips , No. 4:20-CV-02525, 2021 WL 4215481, at *4 (S.D. Tex. Sept. 15, 2021).
[15] See King v. Dallas Fire Ins. Co ., 85 S.W.3d 185, 188 (Tex. 2002); see also Dugan Walker v. Lumbermens Mut. Cas. Co ., 491 S.W.2d 696, 698 (Tex. Civ. App. 1973).
[16] Juan A. Lozano, Crowd surge kills 8 at Travis Scott’s Astroworld Festival concert in Houston, Associated Press (November 6, 2021), available at https://www.kxan.com/news/officials-8-deadmany-injured-at-Astroworld-fest-in-texas/ (last accessed November 10, 2021).
[17] Kalhan Rosenblatt, “‘Broken and devastated’: Kylie Jenner responds to Astroworld festival tragedy, NBCnews.com (November 7, 2021), available at https://www.nbcnews.com/popculture/pop-culture-news/broken-devastated-kylie-jenner-responds-Astroworld-festival-tragedyn1283428 (last accessed November 10, 2021).
[18] Jem Aswad, Houston Mayor Says Astroworld ‘Had More Security Than the World Series,’ Promises ‘Thorough Investigation,’ Variety.com (November 6, 2021), available at
https://variety.com/2021/music/news/houston-mayor-Astroworld-security-investigation-1235106446/ (last accessed November 10, 2021).

5th Circ. Ruling Aids Policyholder Deductible Calculations

A recent decision from the U.S. Court of Appeals for the Fifth Circuit spotlights an issue that has tremendous importance for policyholders: how to calculate the applicable deductible under property insurance policies where that deductible is presented as a percentage of the risk insured. Depending on how the deductible is calculated, a policy may provide millions of dollars in coverage — or none at all.

In McDonnel Group LLC v. Starr Surplus Lines Insurance Co., the Fifth Circuit grappled with the question of how to calculate a flood deductible under builder’s risk policies.[1] The decision provides guidance for other policyholders with similar deductible language in their policies — which has become common in many kinds of property insurance policies.

McDonnel Group v. Starr Surplus Lines Insurance

The issue of which deductible applies to a policyholder’s loss, and how to calculate that deductible, presents a threshold question in any coverage dispute and can mean the difference between whether a property policy will apply to a policyholder’s losses or not. The Fifth Circuit wrestled with the issue of deductible calculation in McDonnel Group v. Starr Surplus Lines Insurance.

In McDonnel, a hotel owner hired a general contractor to renovate its premises.[2] The contractor bought builder’s risk insurance policies to cover the renovation.[3] The policies also covered the hotel owner as an additional insured.[4] The policies listed the total value of the renovation project at approximately $86 million.[5] The policies also had a $10 million flood sublimit, subject to the following deductible:

5% of the total insured values at risk at the time and place of loss subject to a $500,000 minimum deduction as respects flood.[6]

During the renovation, the hotel flooded, suffering more than $3 million in damages due to heavy rain.[7] The policyholders submitted a notice of loss, but the insurers denied coverage, arguing that a flood deductible of approximately $3.4 million applied.[8]

In the insurers’ view, because the flood damage to the hotel — approximately $3.2 million — did not exceed their calculation of the flood deductible — approximately $3.4 million, they had no obligation to provide any coverage.[9] By contrast, the policyholders argued that a $500,000 flood deductible applied, meaning the insurers owed approximately $2.7 million in coverage.[10]

Understanding how the policyholders and the insurers arrived at such different numbers regarding the flood deductible requires a bit of math. The insurers applied 5% of the total value of the entire hotel renovation project, or approximately $3.4 million.[11] By contrast, the policyholders applied 5% of the policy’s $10 million flood sublimit, or $500,000.[12]

The parties cross-moved for summary judgment regarding the correct amount of the flood deductible, which the U.S. District Court for the Eastern District of Louisiana granted in the insurers’ favor, holding that the correct amount of the flood deductible was approximately $3.4 million.[13] The district court also held that the policy’s meaning was clear and unambiguous.[14]

The Fifth Circuit’s Decision

On appeal, the Fifth Circuit reversed and remanded, holding that the flood deductible was ambiguous.[15] Specifically, the Fifth Circuit held that the policyholders’ calculation was reasonable because the flood deductible stated that it was 5% of the total “insured” values at risk — meaning the total value for which the policyholders actually purchased coverage, or the $10 million flood sublimit.[16]

By contrast, the court noted that similar flood deductibles in other policies applied a percentage to the total “insurable” values at risk.[17] This difference in wording meant that those deductibles applied to the total value that the policy could have insured, or the entire value of the insured project.[18]

However, the Fifth Circuit also held that the insurers’ calculation of the flood deductible was also reasonable, because other references to the “total insured value” in the policies referred to the value of the entire project.[19]

Because the policyholders and the insurers each presented a reasonable calculation, the Fifth Circuit ruled that the flood deductible was ambiguous and remanded the case to the district court to determine whether extrinsic evidence — beyond the four corners of the policy — could resolve the ambiguity.[20]

Implications of the Ruling for Other Policyholders

McDonnel thus represents a win for policyholders in a long line of cases addressing property insurance percentage deductibles, and can also provide guidance for other insureds seeking to protect their interests. With property policies, policyholders should have a legal review of the method of calculating the deductibles.

Any language that requires the application of a percentage to the total insurable value may allow the insurer to later claim that the percentage should apply to the value of the entire insured project, which could be a very large number and prevent the coverage from attaching in the first place, if the policyholder’s losses do not exceed the specified percentage.

If possible, policyholders should change that language to the total insured value and further indicate that this percentage applies to any sublimit of coverage, as opposed to the entire value of the insured project. Policyholders should also review the definitions in the policy and other, similar references to ensure consistency.

Extra legal review on the front end, at policy inception or renewal, can save headaches on the back end — and prevent your insurer from crunching the numbers in a way that wipes out your coverage.

This article was also published in Law360.

[1] McDonnel Group, LLC v. Starr Surplus Lines Insurance Co. , No. 20-30140 (5th Cir. Sept. 24, 2021).

[2] Id. at 3.

[3] Order, McDonnel Grp., LLC v. Starr Surplus Lines Ins. Co., No. 2:18-cv-01380, at 2 (E.D. La. Feb. 11, 2020). Two insurers each agreed to cover half of the renovation project. Id.

[4] The policies also covered the hotel owner as an additional insured. For ease of reference, this article will refer to the hotel owner and general contractor together as the “policyholders.”

[5] McDonnel Grp., LLC v. Starr Surplus Lines Ins. Co., No. 20-30140, at 6 (5th Cir. Sept. 24, 2021).

[6] Id. at 7.

[7] Id. at 3-4.

[8] Id. at 4.

[9] Id.

[10] Id.

[11] At the time of the flood, the contractor had only completed approximately 80% of the renovation, so the total value of the entire project was approximately $69 million – 80% of approximately $86 million. Id. at 7 n.7 (emphasis added).

[12] Id. at 7 (emphasis added).

[13] Id. at 4.

[14] Id.

[15] Id. at 6.

[16] Id. at 10 (emphasis in original).

[17] Id. (emphasis in original).

[18] Id. (emphasis in original).

[19] Id. at 11.

[20] Id. at 13.

BIPA Ruling Marks Critical Win For Silent Cyber Coverage

The Supreme Court of Illinois recently handed down a monumental decision in West Bend Mutual Insurance Co. v. Krishna Schaumburg Tan Inc. confirming that commercial general liability, or CGL, policies cover claims brought against policyholders for alleged violations of Illinois’ Biometric Information Privacy Act, or BIPA.

The ruling has widespread implications for other policyholders with similar coverage for personal and advertising liability and represents a critical victory under so-called silent cyber coverage, affirming that insuring policies do not have to include magic words to cover BIPA claims.

This article analyzes the effects of the court’s decision on the scope of coverage provided by commercial general liability policies and explores future, unresolved issues in the ongoing battles over insurance coverage for BIPA claims. 

BIPA prohibits companies from collecting, using and disclosing a person’s biometric data without consent.

In Krishna Schaumburg, a customer filed suit against a tanning salon for BIPA violations.[1] The customer alleged that the salon violated the statute by collecting, using, storing and disclosing her biometric information — her fingerprints — to a third-party vendor.[2] 

BIPA is an informed-consent statute that prohibits companies from collecting a person’s biometric information unless they: (1) first inform him or her that they are collecting or storing biometric information, in writing; and (2) inform the person of the specific purpose and length of term for which it is collecting the biometric information; and (3) receive a written release.[3]

Biometric information includes retina or iris scans, fingerprints, voiceprints, and scans of hand and face geometry.[4] Biometric data is biologically unique to an individual and thus presents long-term dangers if compromised, as the individual will remain at heightened risk for identity theft.[5]

BIPA prohibits companies from disclosing biometric information to third parties unless: (1) the individual consents; (2) the disclosure completes a financial transaction requested or authorized by the individual; (3) state or federal law requires the disclosure; or (4) a valid warrant or subpoena requires the disclosure.[6] 

CGL policies cover claims for personal and advertising injury brought against the policyholder, including publication of material that violates a person’s right of privacy.

The tanning salon carried business owners’ liability insurance policies, also commonly known as CGL policies.[7]

These policies provide liability insurance protecting the policyholder, the salon, from lawsuits brought by third parties, the customer, seeking damages for personal and advertising injury.[8] In key part, the definition of advertising injury includes “oral or written publication of material that violates a person’s right of privacy.”[9] 

If a third-party lawsuit results in a settlement or judgment entered against the policyholder, the insurer must pay for the loss.[10] CGL policies also impose a duty to defend, meaning the insurer must also provide defense counsel or pay defense costs if a third party brings a claim against the policyholder.[11]

CGL policies provide standard-issue coverage, meaning most policies have identical or substantially similar language and provisions. Court rulings interpreting this standard-issue policy language can thus have wide-ranging implications for other policyholders. 

After the tanning salon requested a defense, its insurer filed a declaratory judgment action, seeking a ruling that it did not have a duty to defend the salon against the customer’s BIPA claim.[12]

The insurer made two main arguments: (1) that the customer’s BIPA claim did not allege personal and advertising injury — i.e., a publication of material that violated a person’s right of privacy; and (2) that a violation of statutes exclusion applied to bar coverage.[13]   

The Supreme Court of Illinois confirms that CGL policies cover BIPA claims under their personal and advertising injury coverage.

The Supreme Court of Illinois ruled against the insurer on both arguments, confirming the insurer’s duty to defend its policyholder against the customer’s BIPA claim.[14]

Specifically, the court rejected the insurer’s argument that the term “publication” required the communication or distribution of the customer’s biometric data — her fingerprints — to the public at large in order to trigger covered personal and advertising injury, as opposed to a single vendor.[15]

The court held that covered publication of material that violates a person’s right of privacy includes both communication to a single party and communication to the public at large, ruling in favor of the policyholder.[16] 

The court also holds that the violation of statutes exclusion does not apply to BIPA claims.

The court also held that a violation of statutes exclusion did not apply to bar coverage for the customer’s BIPA claim.[17]

Many CGL policies contain this exclusion, which bars coverage for personal and advertising injury arising out of any action or omission that violates or is alleged to violate: (1) the Telephone Consumer Protection Act; (2) the Controlling the Assault of Nonsolicited Pornography And Marketing Act; or (3) any other statute that prohibits or limits the sending, transmitting, communicating or distribution of material or information.[18]

The insurer tried to argue that the violation of statutes exclusion applied to the customer’s BIPA claim, but the court held that the exclusion only applies to statutes that regulate certain methods of sending material or information, like the above statutes.[19]

Because BIPA does not regulate methods of communication, but instead governs the collection, use, safeguarding, handling, storage, retention and destruction of biometric information, the exclusion did not apply.[20] 

The court’s ruling stands as a landmark victory for policyholders under silent cyber coverage for biometric-data privacy claims.

Krishna Schaumburg thus stands as a landmark ruling: the first definitive decision confirming that CGL policies cover BIPA claims under their coverage for personal and advertising injury.[21] The decision has wide-ranging consequences for other policyholders in similar coverage disputes, as insurers have already begun withdrawing arguments based on the court’s ruling.[22] 

The decision also marks a resounding victory for policyholders under so-called silent cyber or nonaffirmative cyber coverage. When policyholders request coverage for BIPA claims, their insurers often try to discourage them by claiming that they did not intend for CGL policies to cover BIPA claims.

But the insurers’ intent is irrelevant; all that matters is the language of the policy — and insurers rarely intend for their policies to cover anything. Krishna Schaumburg thus confirms that there are no magic words necessary for CGL policies to cover BIPA claims — instead, the language of the policy controls. 

Insurers and their counsel have already begun grumbling about the decision, arguing that the court somehow expanded the meaning of “publication” of material that violates a person’s right of privacy sufficient to trigger personal and advertising injury.[23]

But as the court pointed out, long-standing definitions of the word “publication” have interpreted the term to include disclosure of information to a single party — such as a vendor receiving fingerprints or other biometric data — as well as the public at large.[24]

The court’s decision thus recognizes that insurance policies are contracts of adhesion, drafted only by the insurer and without the policyholder’s input, and thus applied longstanding rules of interpretation requiring courts to construe terms capable of more than one meaning in favor of the policyholder.[25] 

While the court resolved two critical issues in policyholders’ favor, other issues not in dispute in Krishna Schaumburg remain unresolved in other pending cases, including whether employment-related practices and disclosure of confidential or private information exclusions bar coverage for BIPA claims and whether insurers will begin adding BIPA exclusions to CGL policies upon renewal. 

Future Battlegrounds in Insurance Coverage Disputes Over BIPA Claims

The Employment-Related Practices Exclusion

Post-Krishna Schaumburg, insurers have argued in several pending cases that an employment-related practices exclusion bars coverage for BIPA claims.[26] The court did not decide whether this exclusion applied in Krishna Schaumburg because the BIPA plaintiff was a customer of the insured tanning salon — not an employee.[27]

In many other insurance disputes over coverage for BIPA claims, the policyholders are employers facing BIPA claims brought by their employees. These employees often claim that their employers violated the statute by improperly collecting, storing, using and disclosing their biometric data by using timekeeping systems that scanned their fingerprints, as a method of having them clock into and out of their shifts.[28] 

When the employers seek defense coverage under their CGL policies, the insurers have denied coverage based on a new exclusion: the employment-related practices exclusion.[29]

This exclusion typically states that the policy’s personal and advertising injury coverage does not apply to claims brought by a person arising out of any: (1) refusal to employ that person; (2) termination of that person’s employment; or (3) employment-related practices, policies, acts or omissions, such as coercion, demotion, evaluation, reassignment, discipline, defamation, harassment, humiliation, discrimination or malicious prosecution directed at that person.[30] 

The insurers claim that this exclusion bars coverage because the employers’ use of their employees’ fingerprints as a timekeeping system is an employment-related practice or policy.[31]

However, the case law indicates that the exclusion only applies to claims arising out of an employee’s hiring, firing, or job performance, or an employer’s wrongful conduct related to such personnel decisions — i.e., “matters that directly concern the employment relationship itself.”[32]

The exclusion does not apply to all matters that concern or relate to employees.[33] By contrast, the fingerprint timekeeping system is only an administrative device, unrelated to the employees’ performance, and does not directly concern the employment relationship, indicating that the exclusion should not apply.[34] 

No court has yet ruled on whether the employment-related practices exclusion applies to bar coverage for BIPA claims, but currently pending cases have raised this issue, making it an unresolved issue to watch in the second half of 2021.[35] 

Disclosure of Confidential or Private Information Exclusion

After Krishna Schaumburg, insurers have also raised a second new coverage defense, arguing that an access or disclosure of confidential or personal information exclusion bars coverage for BIPA claims.[36]

This exclusion states that coverage does not apply to personal and advertising injury arising out of any access to or disclosure of any person’s or organization’s confidential or personal information, including patents, trade secrets, processing methods, customer lists, financial information, credit card information, health information or any other type of nonpublic information.[37] 

The insurers claim that this exclusion should bar coverage because biometric information is confidential or personal information.[38] But a brief reading of the exclusion and BIPA also indicates that this exclusion should not apply.

First, most of the examples of confidential or personal information are things that people create and can change, such as patents, trade secrets, processing methods and customer lists.[39] By contrast, people do not create and cannot change their biometric information — instead, biometrics are biologically unique to the individual.[40]

Second, BIPA explicitly states that biometric information is different from “other unique identifiers that are used to access finances or other sensitive information” — i.e., financial information and credit card information.[41]

The statute also specifically states that biometric data does not include information collected, used or stored for health care treatment — i.e., health information.[42] The exclusion thus should not apply. 

Even so, you can expect insurers to continue arguing that the disclosure of confidential or private information exclusion bars coverage for BIPA claims, making this issue another key battleground in future BIPA coverage disputes. 

Policyholders should beware of insurer attempts to add BIPA exclusions to CGL policies upon renewal.

Finally, insurers are already adding BIPA exclusions to CGL policies.[43] This is a common insurer move — when a widespread event potentially implicates many of their policies, insurers try to add exclusions not only for that event, but for any similar ones in the future, such as adding a terrorism exclusion after 9/11 or a pandemic exclusion after the COVID-19 pandemic.

Adding these exclusions is part of insurer efforts to avoid paying for losses and slowly hollow out the coverage provided by their policies over time.

Policyholders should carefully review any such exclusions and beware of insurer attempts to similarly exclude coverage for any statutes similar to BIPA, as several states have now passed similar laws protecting biometric information — with more likely to follow suit in the future.[44]

Policyholders should also negotiate reduced premiums or other concessions if their insurers add BIPA exclusions to their policies, as they would otherwise pay the same premiums, but receive less coverage — without any additional consideration. No matter what your insurer tries to tell you, CGL policies cover BIPA claims, as the Supreme Court of Illinois has now made clear.

This article was also published in Law360.

[1]         W. Bend Mut. Ins. Co. v. Krishna Schaumburg Tan, Inc., No. 2021 IL 125978, 2021 WL 2005464, at *1 (Ill. May 20, 2021).

[2]         Id.

[3]         740 Ill. Comp. Stat. Ann. 14/15(b) (West 2021).

[4]         740 Ill. Comp. Stat. Ann. 14/10 (West 2020).

[5]         740 Ill. Comp. Stat. Ann. 14/5(c) (West 2021).

[6]         740 Ill. Comp. Stat. Ann. 14/15(d) (West 2021).

[7]         Krishna Schaumburg, 2021 WL 2005464, at *2.

[8]         Id.

[9]         Id.

[10]       Id.

[11]       Id.

[12]       Id. at *3.

[13]       Id.

[14]       Id. at *10.

[15]       Id. at *6.

[16]       Id. at *6-8.

[17]       Id. at *8-9.

[18]       Id. at *2-3.

[19]       Id. at *10.

[20]       Id. at *9-10.

[21]       Id. at *10.

[22]       E.g., Pl.’s Mot. for Leave to Cite New Authority & Withdraw Certain Prior Arguments, State Auto. Mut. Ins. Co. v. Tony’s Finer Foods Enters., Inc., No. 1:20-cv-06199 (N.D. Ill. May 20, 2021). 

[23]       Daphne Zhang, Ill. Justices Ring ‘Alarm Bell’ For Insurers on BIPA Coverage, Law360 (May 24, 2021), https://www.law360.com/articles/1387169/ill-justices-ring-alarm-bell-forinsurers-on-bipa-coverage.

[24]       Krishna Schaumburg, 2021 WL 2005464, at *7.

[25]       Id. at *7.

[26]       Pl.’s Mem. of Law in Supp. of Its Mot. for Summ. J., State Auto. Mut. Ins. Co. v. Tony’s Finer Foods Enters., Inc., No. 1:20-cv-06199, § 2. A. (N.D. Ill. Jan. 28, 2021).

[27]       Krishna Schaumburg, 2021 WL 2005464, at *1.

[28]       E.g., Compl. for Declaratory J., Old Republic Union Ins. Co. v. McDonald’s USA, LLC, No. 2021CH02445, ¶¶ 3, 32-33, 35 (Ill. Cir. Ct. May 19, 2021).

[29]       Id. at ¶ 82.

[30]       Compl. for Declaratory J., Citizens Ins. Co. of Am. v. Nw. Pallet Servs., LLC, No. 1:21cv-02804, ¶ 38 (N.D. Ill. May 25, 2021).

[31]       E.g., Compl. for Declaratory J., Old Republic Union Ins. Co. v. McDonald’s USA, LLC, No. 2021CH02445, ¶ 82 (Ill. Cir. Ct. May 19, 2021).

[32]       E.g., Peterborough Oil Co. v. Great Am. Ins. Co., 397 F. Supp. 2d 230, 238-39 (D.

Mass. 2005); see also Am. All. Ins. Co. v. 1212 Rest. Grp., L.L.C., 794 N.E.2d 892, 897 (Ill. App. Ct. 2003) (holding that the exclusion did not apply to alleged defamatory statements because they did not all relate to the employee’s job performance); Am. Econ. Ins. Co. v. Haley Mansion, Inc., No. 3–12–0368, 2013 WL 1760600, at *5 (Ill. App. Ct. Apr. 23, 2013) (also holding that the exclusion did not apply to alleged defamatory remarks unrelated to a former employee’s work).

[33]       Peterborough, 397 F. Supp. 2d at 239.

[34]       Def.’s Mem. of Law Opposing Pl.’s Mot. for Summ. J., State Auto. Mut. Ins. Co. v. Tony’s Finer Foods Enters., Inc., No. 1:20-cv-06199, § II. B. (N.D. Ill. Mar. 8, 2021).

[35]       Id.

[36]       Compl. for Declaratory J., Citizens Ins. Co. of Am. v. Nw. Pallet Servs., LLC, No. 1:21cv-02804, ¶ 53 (N.D. Ill. May 25, 2021).

[37]       Compl. for Declaratory J., Citizens Ins. Co. of Am. v. Nw. Pallet Servs., LLC, No. 1:21cv-02804, ¶ 51 (N.D. Ill. May 25, 2021).

[38]       Id. at ¶ 53.

[39]       Id. at ¶ 51.

[40]       [40] 740 Ill. Comp. Stat. Ann. 14/5(c) (West 2021).

[41]       740 Ill. Comp. Stat. Ann. 14/5(c) (West 2021) (“Biometrics are unlike other unique identifiers that are used to access finances or other sensitive information.”).

[42]       740 Ill. Comp. Stat. Ann. 14/10 (West 2021).

[43]       Daphne Zhang, Ill. Justices Ring ‘Alarm Bell’ For Insurers on BIPA Coverage, Law360 (May 24, 2021), https://www.law360.com/articles/1387169/ill-justices-ring-alarm-bell-forinsurers-on-bipa-coverage.

[44]       Michele Gorman, What GCs Need To Know About Va.’s New Data Privacy Law, Law360 Pulse (Mar. 16, 2021), https://www.law360.com/pulse/articles/1365370/what-gcs-need-toknow-about-va-s-new-data-privacy-law.

Who is Winning the Covid-19 Insurance Coverage Fight?

Who is Winning the Covid-19 Insurance Coverage Fight? It depends on where the lawsuits are being decided. In state court, policyholders are winning roughly one half to three quarters of all lawsuits filed. The one half number is for lawsuits containing virus exclusions, and the three quarters number is for lawsuits without a virus exclusions. Federal courts, however, are much more favorable to insurers. The result — insurance carriers are fighting to have federal courts decide Covid-19 cases. Statistics, however, do not explain everything.   Policyholders need to look deeper into these statistics to understand why litigation strategy is perhaps more important than the merits of any given claim.  But first, some context.

I. The Onslaught of Covid-19 insurance Coverage Lawsuits

Just over a year ago, the seemingly never-ending onslaught of lawsuits started.  Soon as the pandemic hit, almost immediately, plaintiffs’ lawyers began filing suit. To date, over 1500 lawsuits seeking insurance coverage for Covid-19 related business losses have been filed.

These early lawsuits were not the kind of lawsuits that seasoned insurance lawyers were accustomed to.  Historically, insurance coverage law revolved around large well-funded corporations fighting equally large or larger well-funded insurance companies.  Not here.  What we saw was a grassroots phenomenon, with small businesses like mom-and-pop restaurants, nail salons, barber shops, tanning salons, and the like, bringing lawsuits against insurers.  For the first time in the history of insurance law, traditional plaintiff lawyers were making insurance coverage litigation and class action lawsuits “a thing” for small businesses who otherwise would never have been able to seek justice.  

Many of these early lawsuits addressed policies containing a standard-form ISO VIRUS OR BACTERIA EXCLSION.  Many of these early lawsuits did not allege that the virus causing Covid-19 caused physical loss or damage to property.  Instead, they argued that other causes, such as government closure orders, led to their losses. 

Cumulative Covid-19 Insurance Coverage Actions

Source:  https://cclt.law.upenn.edu/

As time went on, larger more sophisticated businesses reviewed their coverage and began filing lawsuits.  Unlike coverage sold to many smaller businesses, much of this coverage addressed exclusionary language that was markedly different from that contained in the standard ISO form.  In many cases, the policies at issue did not contain any form of virus exclusion.  In others, the exclusionary language was amended by state specific endorsements deleting viruses from the exclusion, or the exclusion was drafted in such a way that it applied only to certain costs expended, and not business interruption losses themselves.  Accordingly, many of the early rulings pertinent to policies with a  standard ISO exclusions did not apply to claims brought by larger organizations.

II. Insurance Industry Response

Insurance carriers saw their exposure to Covid-19 claims from the start and conducted some very impressive public relations and lobbying to limit their liability.  

Initially, many commercial insurance brokers advocated on behalf of the insurance companies. For example, a major multinational broker, AON, stated in one of its client advisory pieces

“[m]ost property policies, including ISO, specific insurer forms and most manuscript policies, do not cover a loss resulting from a virus.” 

Similarly, Willis Towers Watson stated, that there was

“[v]ery limited, if any coverage.”

But not everyone fell in line.  The Independent Insurance Agents & Brokers of America, an insurance broker trade association, was outraged at the approach the insurance industry had taken withCovid-19 claims, stating

“insurance carriers are directing their agencies to deny certain claims related to the COVID-19/coronavirus . . .some carriers have even put this directive in writing.” 

Insurance company lawyers were next to come to the defense of their clients.  Just four days after the WHO declared Covid-19 as a pandemic, insurance company lawyers began publishing articles arguing that coronavirus claims are excluded from coverage. See Coronavirus excluded for over 15 Years, According to Insurance Company Lawyers

Aggressive insurance company lobbying soon followed.  States like New Jersey, Ohio, Massachusetts, and Pennsylvania all had pending legislative proposals requiring insurance companies to cover Covid-19 claims.  With involvement of insurance company lobbyists, those laws appear to have been quickly defeated.  Congress even wrote a letter to various industry trade associations, urging their member companies “to make financial losses related to COVID-19 . . . part of their commercial business interruption coverage for policyholders.” The insurance industry’s collective response: no thanks.  This could, according to insurance company lawyers, bankrupt the industry. See Reuters Article Where Insurance Company Lawyers Argue it is Better for them if They Can Just Get Paid to  Litigate Covid-19 Claims. 

Instead, the insurance industry offered support for a new Federal Government program where taxpayers would pay for business losses and insurance companies would be paid to administer that new program.  See Politico Article.  The insurance companies argued – everyone is on board; taxpayers should shoulder the burden.  They were supportive of legislation, so long as they did not have to pay for Covid-19 claims.   

III. Kinds of Covid-19 lawsuits

With their significant resources and political connections, it was perhaps an easy lift for insurance companies to defeat proposed legislation.  But litigation is a different story.  To answer the question of who is winning the Covid-19 insurance coverage fight, it is first helpful to break down the different kinds of litigation bring brought in different courts.  Although the language of each insurance policy needs to be independently analyzed, most Covid-19 cases fall into two distinct categories: 

  • Lawsuits over policies containing virus exclusions; and
  • Lawsuits over policies not containing virus exclusions.

Covid-19 litigation raises novel coverage issues and insurance coverage that are determined by state law.  It is also interesting to see how state courts decisions are different from federal court decisions.   

1. Lawsuits Over Policies Containing Virus Exclusions

On the first category, policyholders are wining just over ten percent of all lawsuits, even when those lawsuits contain virus exclusions.  At first glance, this number is deceivingly low.  It helps to put this statistic into better context.  For the most part, these are cases that contain the standard form ISO exclusion that excludes coverage for losses “directly or indirectly caused” by a virus.

Larger company policies typically do not contain the ISO exclusion that the courts so far have addressed.   To date, courts have not opined on policies that have virus exclusions that have been subsequently deleted by state-specific endorsements.   Nor have the courts addressed more prevalent contamination exclusions that carriers such as Chubb and XL have confirmed apply only to traditional pollution.   For the most part, courts have not addressed exclusions that apply only to costs (hard expenditures), as opposed to loss (business interruption coverage).

One of the biggest issues courts have yet to address is the issue of causation with respect to virus exclusions.  Courts almost universally recognize that there are at least four causes for policyholder loss:

  1. Covid-19 (the disease);
  2. The Pandemic;
  3. The virus; and
  4. Governmental closure orders.

Not every version of a virus exclusion approaches these causes the same way.  For instance, a ruling on the standard ISO exclusion with broad “directly or indirectly caused” causation language has no bearing on an exclusion that applies only to losses “caused” by the virus.  At most, only one of the four causes, the virus itself, would be excluded from coverage with the later language.  For example, if the governmental closure orders caused the loss, coverage would be provided.

2. Lawsuits Over Policies Not Containing Virus Exclusions

Policyholders, on the other hand are winning roughly 30 percent of cases where the policies at issue do not contain a virus exclusion.   Better odds for sure, but why so low?  The answer, as explained in more detail below, is that federal courts appear to be creating their own law, rather than following state law.

3. State Court vs. Federal Court

The question of who is winning the Covid-19 insurance coverage fight is highly dependent on whether the claim is being decided in state versus federal court.  Policyholders are wining roughly half of all cases filed in state court.  This is despite the fact that most of the cases decided contain standard form ISO virus exclusions.  And in most of the cases decided, for the same reason, the policyholder did not plead that the virus was the cause of the damage.   If policyholders are winning half of these kinds of cases, that is good news. 

The news gets even better, with policyholders winning roughly two thirds of cases decided in state court where no virus exclusion is present.  The odds perhaps should be higher, but winning half to two thirds of all cases filed is a good start.   

In federal court, the odds drop down significantly.  Overall, policyholders win only about ten percent of the time in federal court, and just fourteen percent of the time in federal court when there is no virus exclusion. The following table indicates just how different the outcomes are between state and federal courts is in the context of Covid-19 claims.

Percentage of Policyholder Victories

 State CourtFederal Court
Virus Exclusion33%4%
No Virus Exclusion66%14%

Based on statistics alone, something is drastically off.  Federal courts are not following state law.  The question of whether federal courts have the authority to create state law is not a novel issue.  Not only do federal courts have better things to do than decide state law insurance issues, but they are prohibited from creating new state law on issues of contract interpretation.  SeeErie Railroad Co, v. Tompkins, 304 U.S. 63 (1938). 

IV. Litigation Strategy

This explains why insurers are hell bent on having their disputes decided in federal Court.  Federal courts are known to be generally more favorable to insurers than state courts, but the difference for Covid-19 cases is far beyond what any rational person would expect.

For many larger organizations, the insurers have taken the position that they should not deny claims outright.  Rather, they are conducting mock investigations with no intent to pay any Covid-19 claims.  The benefit of this strategy is that some policyholders commit unintentional errors by missing suit limitations or proof of loss deadlines set forth in the policies. 

Policyholders in this situation can and likely should file declaratory judgment actions, not breach of contract actions.  First, the insurer, in this situation, may technically not have breached the contract, at least not yet.   So, a single declaratory judgment action is appropriate.  Second, if there is diversity jurisdiction the insurer will remove the action to federal court where their odds are five to ten times better than if the action remained in state court.  If the policyholder filed a declaratory judgment action only, the policyholder should then file a Brillhart Abstention motion.  See Brillhart v. Excess Insurance Co. of America, 316 U.S. 491 (1942) (recognizing that federal courts should abstain from exercising jurisdiction over state insurance law cases).  In fact, the proliferation of Covid-19 insurance coverage actions presenting similar questions of state law interpretation strongly suggests that federal abstention would be appropriate.

Insurers now claim unless we revisit 80 years of established law, they could suffer defeat.   This is not a valid reason to reevaluate legal precedent. 

* These statistics are for cases decided in state court.  Victory is defined as defeating an insurers’ motion to dismiss or prevailing on summary judgment.

D&O Insurance Implications From Tesla’s Stock Drop Suit

As several companies have learned the hard way over the past few months, many things can result from having a presence on social media — and a lot of them aren’t good for business.

Social media presents necessary but treacherous terrain for companies: Many brands must maintain an active presence to remain relevant and compete in the marketplace, but misuse, or even perceived misuse, presents hazards that can attract U.S. Securities and Exchange Commission investigations and shareholder lawsuits.

A recent lawsuit, filed against Tesla Inc. on March 11, showcases the legal perils that can follow missteps on social media.

In 2018, Tesla founder and CEO Elon Musk made headlines with a series of splashy tweets in which he mentioned plans to take the company private, target goals for Tesla’s upcoming production of electric cars and solar roofs, and his opinion that Tesla’s stock price was too high.

Three years later, the fallout continues, as a stockholder has filed a derivative action claiming that Musk’s tweets caused Tesla’s stock price to plummet and alleging that he and the board of directors breached fiduciary duties owed to the company.[1]

The complaint also claims that Tesla canceled its directors and officers liability insurance policy — and Musk himself is personally indemnifying Tesla’s directors against liability arising from their service on the board.[2]

For companies without billionaire CEOs willing and able to personally indemnify their directors, D&O insurance represents the only financial protection for securities lawsuits.

Derivative Securities Lawsuit Filed Against Tesla’s Directors for Breach of Fiduciary Duties

The events giving rise to the stockholder’s lawsuit go back to 2018, when Musk made a series of controversial tweets.

The stockholder alleges that Tesla uses Musk’s personal Twitter account to announce material information to the public about the company and its products and services, including forward-looking guidance regarding Tesla’s financial metrics and key nonfinancial information such as production forecasts, production achievements and new product releases.[3]

The complaint goes on to allege that Musk tweeted that he was “considering taking Tesla private at$420” with “[f]unding secured.”[4] However, by the close of trading the next day, Tesla’s stock price allegedly dropped because its board of directors issued a press release stating that it was investigating Musk’s tweet but did not confirm that funding had been secured for any going-private transaction.[5]

The stockholder alleges that a few days later, Musk then doubled down on his claims by tweeting that

he was working with The Goldman Sachs Group Inc. and other financial advisers on the proposal to take Tesla private.[6]

Media reports later contradicted Musk’s claims that he had retained financial advisers, which further caused Tesla’s stock price to drop.[7] Two days later, the SEC allegedly subpoenaed Tesla regarding Musk’s tweets, causing the stock price to sink further.[8]

The stockholder further alleges that Musk’s tweets were false and misleading, as neither he nor Tesla had lined up the financing necessary to take the company private.[9] The complaint also claims that Musk’s tweets drew unwanted attention from the SEC, which filed a complaint charging Musk with securities fraud.[10]

Two days later, Musk and Tesla entered into settlements requiring that Tesla implement mandatory procedures regarding the oversight of the company’s social media communications, including Twitter posts by Musk; Musk step down as Tesla’s chairman and be replaced by an independent one; and Musk and Tesla each pay a $20 million penalty.[11]

Musk then allegedly continued to flout the SEC’s authority, tweeting that the $20 million fine was worth it.[12] Despite’s Tesla’s implementation of a policy prohibiting executives from issuing written communications that contain information material to Tesla’s stockholders without prior approval, the stockholder claims that in 2019, Musk returned to Twitter and announced that “Tesla made 0 cars in 2011, but will make around 500k in 2019.”[13]

The complaint alleges that Musk tweeted this information without prior approval, once again incurring the wrath of the SEC, which filed a motion for a show-cause order seeking to hold Musk in contempt for violating the settlement agreement.[14]

This contempt motion allegedly resulted in a revised settlement agreement requiring Tesla to amend its policy and force Musk to get written preapproval before posting any information about Tesla’s production, sales or delivery numbers that the company had not previously published via preapproved written communication.[15]

Yet within three months, Musk tweeted that Tesla would produce 1,000 solar roofs per week by the end of 2019, also allegedly without prior approval.[16] Musk also tweeted that “Tesla stock is too high [in my opinion].”[17] The stockholder alleges that this tweet caused Tesla’s stock price to drop nearly 10% in the following hours, destroying almost $14 billion in Tesla’s market capitalization.[18]

The complaint brings causes of action against both Musk and Tesla’s board of directors for allegedly breaching their fiduciary duties of due care, good faith and loyalty.[19] Specifically, the complaint alleges that Tesla’s board failed to appoint an independent general counsel who would rein in Musk, instead allowing him to install loyalists who failed to implement effective oversight.[20]

The stockholder also claims that Tesla canceled its D&O policy for the 2019-20 year due to high
premiums (caused by Musk’s erratic behavior and the board’s failure to oversee his misconduct) and instead, Musk himself personally indemnifies Tesla’s directors for personal liability arising from their service on Tesla’s board.[21]

While this arrangement may work for Tesla, companies without billionaire CEOs willing to personally indemnify their directors can nonetheless protect themselves from similar stock drop claims with D&O insurance policies.

D&O Policies Cover Stock Drop Lawsuits and Alleged Breaches of Fiduciary Duties

Public company D&O policies cover a wide range of claims brought against directors and officers, either directly to the individuals when the company does not indemnify them or directly to the company when it indemnifies those individuals, as well as securities lawsuits brought directly against a company itself.

Typical insuring agreements cover claims made during the policy period against the directors, officers and company for any wrongful act, normally defined as any actual or alleged act, error, omission, misleading statement, misstatement, neglect or breach of duty allegedly committed or attempted by any of the directors and officers or the company itself.

These D&O provisions cover stock drop derivative actions because shareholders’ allegations that a company’s directors and officers breached their fiduciary duties qualify as covered wrongful acts.

In addition, the definition of covered claims often includes securities claims, which cover derivative suits alleging one or more violations of laws, rules or regulations brought by security holders arising out of the purchase, sale or offer to purchase or sell securities of the insured company.

Side A coverage requires the insurer to pay for loss (including damages, settlements, judgments and defense costs) for which the corporation does not indemnify its directors and officers.

For example, under Delaware law — Tesla is incorporated in Delaware — a corporation cannot
indemnify, or hold harmless, its directors and officers for derivative actions that result in a judgment that they are liable to the corporation.[22]

The reasoning is that a corporation’s indemnification of directors for judgments or settlements in a derivative suit would be circular, as the corporation would be essentially paying itself for injury caused to it by the same directors it was indemnifying.[23] Side A coverage typically applies when a company is insolvent. Otherwise the corporation would indemnify the individual directors or officers.

Side B coverage addresses the situation where the company indemnifies the individual directors or officers. Delaware law also allows corporations to indemnify their directors and officers for expenses, including attorney fees, incurred in the defense against derivative actions, if the director or officer acted in good faith and in a manner the person reasonably believed to be in the best interests of the corporation.[24]

Side C coverage provides coverage for the company itself, but for public companies is generally
limited to securities claims.

Securities claims are often defined to include claims alleging violations of any law, rule or regulation, whether statutory or common law, including but not limited to the purchase or sale or offer or solicitation of an offer to purchase or sell securities, brought by any person or entity arising out of the purchase or sale of any securities of the insured organization, or a security holder with respect to his or her interest in the securities of such organization, in addition to derivative suits.

The value of Side C coverage is that it covers governmental investigations, and if a lawsuit is filed, defense of the claim. Covered claims include demands for alternative dispute resolution, such as mediation or arbitration; civil, criminal, administrative or regulatory lawsuits and proceedings; and derivative demands, among other things.

D&O policies can also cover investigations of a company’s directors and officers, which often begin before an actual lawsuit is filed and commence with informal requests for information and witness interviews, formal document requests, requests to toll or waive statutes of limitation, target letters, subpoenas, grand jury subpoenas, search warrants, administrative orders, civil investigative demands, or similar documents.

Insurers often try to deny coverage for these kinds of documents, but several decisions have held that they are covered claims sufficient to trigger D&O coverage.[25]

While paying to indemnify Tesla’s board of directors may amount to no more than a drop in the
bucket for Musk, most companies do not have the same luxury of having a free-spending billionaire as CEO willing to personally cover the costs of litigation resulting from missteps on social media.

For example, in recent weeks, major companies such as Delta Air Lines Inc. and The Coca-Cola Co. have found themselves in hot water, and facing boycotts threatened on social media, after making controversial statements about Georgia’s new voting law.

In the current age of political polarization, for companies with an active presence on social media, the question is when, not if, the court of public opinion will eventually turn against them. Companies can prepare for the storm by double- and triple-checking to make sure their D&O policies limit their exposure in the event shareholders file derivative lawsuits against them in the fallout after social media gaffes.

This article was also published in Law360.

[1] Dave Simpson, Musk, Tesla Face Another Investor Suit Over ‘Erratic’ Tweets, Law360 (Mar. 12, 2021, 11:36 PM), https://www.law360.com/articles/1364501/musk-tesla-face-another-investor-suitover-erratic-tweets.
[2] V. Stockholder Derivative Compl., Gharrity v. Musk, No. 2021-0199, ¶ 90 (Del. Ch. Mar. 11,
[3] Id. at ¶¶ 96-97.
[4] Id. at ¶¶ 11, 116.
[5] Id. at ¶ 121.
[6] Id. at ¶ 122.
[7] Id. at ¶¶ 123-24.
[8] Id. at ¶ 125.
[9] Id. at ¶ 134.
[10] Id. at ¶ 151.
[11] Id. at ¶¶ 153-54.
[12] Id. at ¶ 160.
[13] Id. at ¶¶ 164, 170.
[14] Id. at ¶¶ 174-76.
[15] Id. at ¶¶ 184-85.
[16] Id. at ¶¶ 23, 187, 189.
[17] Id. at ¶ 198.
[18] Id. at ¶¶ 203-04.
[19] Id. at ¶¶ 309-11, 316-19.
[20] Id. at ¶¶ 212, 215, 243, 245.
[21] Id. at ¶ 90.
[22] Del. Code Ann. tit. 8, § 145(b) (West 2020).
[23] Arnold v. Soc’y for Sav. Bancorp, Inc ., 678 A.2d 533, 540 n.18 (Del. 1996).
[24] Del. Code Ann. tit. 8, § 145(b) (West 2020). [25] E.g., MBIA Inc. v. Fed. Ins. Co ., 652 F.3d 152, 159 (2d Cir. 2011); Polychron v. Crum & Forster Ins. Cos ., 916 F.2d 461, 463 (8th Cir. 1990); Minuteman Int’l, Inc. v. Great Am. Ins. Co ., No. 03 C 6067, 2004 WL 603482, at *7 (N.D. Ill. Mar. 22, 2004).

The Tide Turns in Favor of COVID-19 Policyholders

Covid 19 Insurance Decisions Now Favor Coverage

This March marks the unofficial one-year anniversary of the ongoing COVID-19 pandemic, which has caused widespread financial ruin to businesses across the United States. In their hour of greatest need, thousands of these companies turned to their commercial property insurers—only to receive across-the-board coverage denials. Some policyholders filed coverage lawsuits, but by taking advantage of pleading deficiencies, insurers managed to score some early wins, which they used to support their false narrative that property policies do not cover business income losses due to the presence of the virus.

As months passed, more seasoned attorneys joined the mix and began filing better-pleaded complaints, which reversed the trend: courts began denying insurers’ motions to dismiss and granting summary judgment in favor of policyholders. Contrary to insurers’ claims, the wars over insurance coverage for COVID-19 claims haven’t ended—they’ve only just begun. In 2021, policyholders will continue to see more victories in this hotly contested area of insurance law.

Commercial Property Policies Cover Business Income Loss Caused by “Physical Loss or Damage” to the Insured Premises.

Commercial property insurance policies typically provide coverage for “all risks” of “physical loss or damage” to the insured property. Critically for policyholders, commercial property policies also cover loss of business income. However, business income provisions typically require that “physical loss or damage” must cause the loss of business income. COVID-19 coverage disputes thus often present the threshold issue of whether the virus causes “physical loss or damage” to insured property.

Early COVID-19 Policyholders Failed to Properly Plead “Physical Loss or Damage” to Their Properties and Their Insurers Claimed Premature Victory.

When the pandemic began in earnest a year ago, many businesses felt the squeeze as government closure orders cut off their revenues. When these companies (many of them restaurants, hair salons, fitness centers, and other retail businesses) filed claims, their insurers told them they had no coverage. Plaintiffs’ law firms saw this as an opportunity to sign up COVID-19 policyholders and rushed to courthouses across the country to file lawsuits, often without regard to policy language.

In the early going, many policyholders failed to adequately plead “physical loss or damage” to their properties by neglecting to allege that the virus infected or contaminated their property. In these cases, insurers typically responded by moving to dismiss policyholders’ complaints on the ground that they failed to state a claim for which relief could be granted, under Federal Rule of Civil Procedure 12 or a state-court analogue. Specifically, these motions argued that the policyholders failed to plausibly plead “physical loss or damage” to their properties because they did not allege that the virus infected or contaminated their premises.

Predictable results followed, and insurers racked up a string of early wins. In the first reported COVID-19 coverage decision, Gavrilides Management Co. et al. v. Michigan Ins. Co., a Michigan state court granted the insurer’s motion for summary judgment. However, the policyholder (a restaurant) did not allege that its insured property had suffered “physical loss or damage” due to the presence of the virus. To make matters worse, the policyholder specifically stated that “at no time” did the virus enter either of its restaurant locations. As explained above, business income coverage provisions require “physical loss or damage” to cause the suspension of the policyholder’s operations. In this high-profile case, the policyholder in Gavrilides thus pled itself out of coverage.

Many other policyholders’ early pleadings suffered from similar defects, resulting in similar outcomes. As the losses mounted, insurers began to claim victory, putting out a false narrative that courts across the country had reached a “consensus” that commercial property policies do not cover COVID-19 losses. The insurance industry also began publishing think pieces pushing a similar story. The purpose of this narrative was clear: to discourage businesses from filing claims with their insurers. After all, insurers win 100% of the coverage lawsuits that policyholders do not file. Fortunately, more experienced attorneys with better-pled complaints were waiting in the wings to mount a comeback in the second half of 2020.

Better-Pled Policyholder Complaints Defeat Insurers’ Motions to Dismiss.

As the pandemic continued to rage, more sophisticated policyholders began to enter the fray. These subsequent litigants corrected the shortcomings of their predecessors by filing better-pleaded claims, including specific allegations that the virus contaminated and/or infected their properties. These better-pled complaints led to a corresponding rise in favorable outcomes, and policyholders began defeating insurers’ motions to dismiss. In addition to defeating insurer motions to dismiss, some policyholders also began to win summary judgment for COVID-19 claims outright.

Courts Interpret “Physical Loss” to Provide Coverage When Policyholders Can No Longer Use Their Property for Its Intended Purpose.

In addition to defeating insurer motions to dismiss, policyholders also began winning on the merits regarding the meaning of “physical loss or damage” in commercial property policies. Since the pandemic began, insurers have predictably taken the position that “physical loss or damage” only covers physical damage, meaning the policy language requires some form of tangible alteration of insured property. But the insurers’ reading of the policy language fails to give separate meaning to “physical loss,” impermissibly rendering the term meaningless.

Several decisions have now debunked this insurer argument, holding that the insurers’ decision to include both terms in the coverage provision indicates that “physical loss” must mean something different than “physical damage”and property policies cover business income losses when insured property can no longer be used for its intended purpose. While many courts have held that this policy language is ambiguous (as it has more than one reasonable interpretation and therefore must be construed in policyholders’ favor), others have held that the policyholders’ view is the only reasonable interpretation. These decisions follow the longstanding rule that courts must interpret insurance policies in a way that gives all provisions meaning and renders none meaningless. Policyholders thus won several key victories in the second half of 2020, and this trend has continued into the early months of 2021.

Stay Tuned for More Policyholder-Friendly Decisions in 2021

In the early stages of COVID-19 coverage litigation, insurers capitalized on the pleading mistakes of unsophisticated businesses and inexperienced lawyers to score a series of easy wins and claim victory. However, as more sophisticated businesses with more experienced attorneys joined the fold and began filing better-pled complaints, the trend reversed: policyholders began defeating insurer motions to dismiss and winning summary judgment outright. Contrary to the insurers’ narrative, many courts are now correctly interpreting “physical loss or damage” in policyholders’ favor. Stay tuned as these cases progress to the appellate level in 2021. The COVID-19 coverage wars aren’t over—they’ve only just begun.

This article has been published in PLI Chronicle: Insights and Perspectives for the Legal Community

Stuck in the Muck: Looking to Insurance to Cover Billions of Dollars in Suez Canal Losses

It may have taken 10 years and more than a million workers to build the 120-mile-long Suez Canal,1 but as the world recently learned it only takes 1 ship to block it.  After nearly a week with the forced shut down of this critical artery to maritime commerce, hundreds of ships intending to traverse the Suez Canal lay waiting with cargo, some incurring considerable late fees for undelivered cargo.2  Still others abandoned this traditional short cut and made the long journey around the tip of Africa, adding weeks to their original journeys and incurring up to $26,000 a day in added fuel costs.3  The effect of this crisis is broad and deep, choking off the supply of fundamental items like microchips and oil and disrupting any company subscribing to the “just-in-time” inventory model.4  In assessing the potential fall out to supply chains and product cycles due to delayed cargo deliveries, companies should check to see if they have insurance coverage for losses due to the Suez Canal blockage. They might.

Marine Cargo Insurance Could Cover Cargo-Related Losses Due to the Suez Canal Blockage

One of the first places a company should look for insurance coverage for cargo-related losses due to the Suez Canal blockage is its Marine Cargo Insurance policies.  The modern version of these policies dates back to the 1700s when Lloyd’s of London insured the shipping of myriad commercial ventures against losses.5  Today, there are various sub-lines of marine cargo insurance applicable to different types of perils, including so-called P&I insurance which covers third party liability for property damage and bodily injury.  More generally, policies come in two flavors: limited peril policies following the traditional Lloyd’s model that cover losses due to the “seas, fires, assailing thieves, jettison, barratry, and other like perils, losses and misfortunes” and the increasingly common “all-risk” policies that, as their name suggests, cover “all fortuitous, physical damage or loss due to any external cause.”6  These policies call to mind two coverages that could apply to the Suez Canal blockage.

First, such policies could have endorsements extending coverage for lost sales resulting from goods that were damaged due to shipping delays.  One common endorsement covers “loss in sales caused by a delay in the arrival of the goods insured . . . provided the delay is a direct result of a Free of Particular Average peril.”  In marine insurance speak, this means that coverage will extend to loss of sales caused by the partial loss of/damage to cargo caused by a peril covered by the policy.  One such peril applicable to the Suez Canal blockage is “stranding,” i.e. when an insured ship runs aground.  Coverage of this type could apply in the Suez Canal blockage context to perishable cargo or to cargo that was damaged due to the freeing of the ship.  

Second, some policies have a “financial loss clause,” which covers losses due to shipping delay without the cargo itself having been damaged.  Typically, these clauses require that the ship operator be responsible in some way for the delay and that the delay be due to one of the enumerated perils covered by the policy.  Depending on how the facts develop as to why the Ever Given became stranded in the Suez Canal, such as if the crew had been negligent in operating the ship, such “financial loss clauses” may prove an avenue for coverage.

Contractual Indemnity Provisions Might Apply to Cargo-Related Losses Due to the Suez Canal Blockage

In addition to a company’s own insurance, it is possible that various agreements with suppliers or shippers might provide indemnity opportunities to recoup losses due to the Suez Canal blockage.  And depending on the nature of those agreements, the property insurance issued to the shipper of the cargo or the liability insurance issued to the owners of the ship blocking the Suez Canal, the latter of which is estimated to be over $3.1 billion,7 may also provide coverage. 


Companies should check their policies and contractual agreements as soon as possible.  Many policies contain requirements that loss be identified and claimed within a certain period, often a matter of days.  Companies would do well to confer with insurance counsel to make sure they understand whether they should submit an insurance claim for their losses.

[1] Rick Gladstone and Megan Specia, What to Know About the Suez Canal and the Cargo Ship That Was Stuck There, nytimes.com (March 25, 2021), available at https://www.nytimes.com/2021/03/25/world/middleeast/suez-canal-container-ship.html (last accessed March 29, 2021).

[2]  Peter S. Goodman and Stanley Reed, With Suez Canal Blocked, Shippers Begin End Run Around a Trade Artery, nytimes.com (March 26, 2021), available at https://www.nytimes.com/2021/03/26/business/suez-canal-blocked-ship.html?action=click&module=Top%20Stories&pgtype=Homepage (last accessed March 29, 2021).

[3] Id.

[4] Edward Segal, Blocked Suez Canal Is Latest Reminder Why Companies Need Crisis Plans, Forbes.com (March 27, 2021), available at https://www.forbes.com/sites/edwardsegal/2021/03/27/blocked-suez-canal-is-latest-reminder-why-companies-need-crisis-plans/?sh=50c0339a40ac (last accessed March 29, 2021).

[5] Gregory DL Morris, A Brief History of Marine Insurance (March 6, 2018), available at https://riskandinsurance.com/brief-history-marine-insurance/ (last accessed March 29, 2021).

[6] 4 James K. Carroll, Law and Prac. of Ins. Coverage Litig. § 53:19 (2020 Update).

[7] Leslie Scism and Benoit Faucon, Suez Canal Insurance Claims Loom as Ever Given Blocks Shipping, wsj.com (March 27, 2021), available at https://www.wsj.com/articles/suez-canal-insurance-claims-loom-as-ever-given-blocks-shipping-11616837401 (last accessed March 29, 2021).